This Privacy Policy explains how Tibi Peters Digital Library ("we", "us", or "our") collects, uses, and protects your personal information when you use our platform at pastortibipeters.online. By using our service, you agree to this policy.
01 Information We Collect
We collect information you provide directly to us and information generated through your use of our platform:
- Account Information: Name, email address, and password when you register.
- Payment Information: Billing details processed securely through our payment providers. We do not store full card numbers.
- Usage Data: Content you access, playback history, search queries, and time spent on the platform.
- Device & Technical Data: IP address, browser type, operating system, and device identifiers.
- Communications: Messages you send to our support team.
02 How We Use Your Data
We use the information we collect to:
- Create and manage your account and subscription.
- Provide access to audio and video content on the platform.
- Process payments and send billing-related communications.
- Send service announcements, updates, and support messages.
- Improve platform performance, features, and user experience.
- Detect and prevent fraud, abuse, or security breaches.
- Comply with legal obligations.
03 Data Sharing
We do not sell your personal data. We may share your information only in these limited circumstances:
- Service Providers: Trusted third-party vendors (e.g., payment processors, email services, hosting) who assist in operating our platform under strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or government authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with advance notice to you.
- Protection of Rights: To protect the rights, property, or safety of our users or the public.
04 Cookies & Tracking
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Necessary for login sessions and basic platform functionality.
- Analytics Cookies: Help us understand how users interact with the platform so we can improve it.
- Preference Cookies: Remember your language and display settings.
You may disable non-essential cookies through your browser settings, though this may affect certain platform features.
05 Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymise your data within 30 days, unless retention is required by law (e.g., financial records for tax purposes).
06 Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data ("right to be forgotten").
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to certain types of processing, including marketing.
To exercise any of these rights, contact us at info@pastortibipeters.online.
07 Security
We implement industry-standard security measures including SSL/TLS encryption, secure payment processing, and access controls to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
08 Children's Privacy
Our platform is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
09 Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email or a prominent notice on the platform. Your continued use of the service after such changes constitutes your acceptance of the updated policy.
10 Contact Us
If you have questions or concerns about this Privacy Policy, please reach out:
- Email: info@pastortibipeters.online
- Support: support@pastortibipeters.online